NHS Pension
How to Get Your NHS Pension P60 (and a Copy)
Independent guidance — not affiliated with NHS England or DHSC
This guide is for people who draw an NHS pension and need their P60: for a mortgage or loan, a tax query, a benefit claim, or simply because the one that should have arrived has not. You rarely have to ask. NHS Pensions sends it automatically. Here is when, what is on it, and exactly what to do if it is missing.
Short answer
You do not need to request your NHS pension P60. NHS Pensions posts one every year, normally by the end of May, covering the tax year that ended on 5 April, with your Advice of Payment and the pensioner newsletter. If you are no longer paying into the scheme you can also view it on My NHS Pension. If it has not arrived by 1 June, or you need a copy, contact the NHS Pensions helpdesk. A P60 is only issued for the UK tax year. For a different period you can ask for a letter confirming your earnings and tax paid.
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Sent
By end of May
Every year, for the tax year to 5 April
Contact if missing
1 June
NHSBSA's 2026 guidance: only chase if it has not arrived by then
Online
My NHS Pension
View P60s and payslips if you no longer pay into the scheme
When your NHS pension P60 arrives
NHSBSA's knowledge base says that once you are receiving your NHS Pension Scheme benefits it sends you a P60 every year, normally by the end of May. The 2026 pensioner newsletter explains how that worked this year: the P60 was sent in batches with the newsletter, shows your total pay, pension and tax paid in the previous tax year up to 5 April 2026, and if you did not receive yours with the newsletter, NHSBSA would send it before the end of May.
The same package normally includes an Advice of Payment, the pensioner newsletter and an NHS Retirement Fellowship leaflet. The Advice of Payment is the page that gives your yearly rate and what the April increase added, and it is a good document to keep next to your P60.
- ✓ Tax year: 6 April one year to 5 April the next. The P60 you get in May 2026 covers 2025/26. The one for the current year, 2026/27, is due by the end of May 2027
- ✓ One P60 per payment type: a separate P60 if you receive scheme pays compensation, injury benefits, a dependent pension or Pension Credit
- ✓ If you also have a job: your employer issues its own P60 for your wages. The NHS pension P60 covers the pension only
- ✓ If you live abroad: a P60 only exists for the UK tax year. For another period, ask for a letter of earnings and tax paid
If it has not arrived, or you need a copy
Follow these steps in order, and stop when you have what you need.
Check it is not already there
Look through any envelope that came with the pensioner newsletter. NHSBSA sends the P60 with it, with the Advice of Payment and a leaflet.
View it on My NHS Pension
If you are no longer paying into the scheme, NHSBSA says you can view your P60 on My NHS Pension. Its 2026 newsletter says the portal shows your P60s and payslips. Our My NHS Pension guide covers the sign-in. If you have not registered, NHSBSA's newsletter gives an email address for registration details, and says to include your membership number and postcode.
Wait until June, then contact NHS Pensions
NHSBSA says to contact its helpdesk if you have not received your latest P60 by June, or if you need a copy. Our how to contact NHS Pensions page has the pensioner line (0345 121 2522, Monday to Friday, 8am to 6pm), the email address (nhsbsa.pensionsmember@nhsbsa.nhs.uk) and the postal address (NHS Pensions, PO Box 683, Unit 5, Newcastle Upon Tyne, NE5 9EE).
Have your details ready
NHSBSA asks for your membership number, the eight digit number at the top of its letters, or your full name, date of birth and a daytime telephone number. Your National Insurance number helps too.
For a different period, ask in writing
NHSBSA says that for a country with a different tax year you can request a letter confirming your statement of earnings and tax paid for the period you need, by email or post.
ℹDo not use social media for this
NHS Pensions says its social media is for general help only. Do not post your National Insurance number, membership number or date of birth there. Use the phone, email, post or My NHS Pension.
What is on your NHS pension P60
NHSBSA's 2026 newsletter describes the P60 as showing your total pay, pension and tax paid in the previous tax year. In its glossary, it explains each heading:
- NHS pension: the gross amount of NHS pension payments you received in the tax year and the tax deducted from all taxable payments.
- In previous employment: pay and tax from earlier employment in the same tax year, which HMRC tells NHS Pensions about.
- Final tax code: the code used for your final NHS pension payment in the tax year. NHS Pensions may have used other codes earlier in the year.
- PAYE reference: your "pay as you earn" reference, which HMRC asks for when you contact it.
NHSBSA also says the tax code on your P60 is the code applied to your last pension payment of the year. If HMRC changes your code during the year, the code on your P60 can differ from the one on your tax coding notice at the start. That is normal, not an error.
Budget day, 28 October: what it means for your NHS Pension
We'll email you on the day with what was announced and what it means for NHS Pension members. You also get the free PDF now.
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Why the figures do not match your yearly rate
NHSBSA's 2026 newsletter explains that the gross pay on your P60 is usually different from the annual rate you were paid for most of the year, and that the total will not match the amount shown on your Advice of Payment. It lists the reasons:
- ✓ The first NHS pension payment you received in that tax year covered a period running across two tax years
- ✓ Your pension started part-way through the tax year
- ✓ The last NHS pension payment you received in that tax year covered a period running across two tax years
- ✓ Your yearly rate changed during the year, for example with the April increase, which is applied only from the first Monday after 5 April
The first three are NHSBSA's own; the fourth follows from how the increase is applied, as set out in our payment dates guide. If you want to check your P60 total by hand, add up your payments in the tax year from your bank statements or payslips and compare them with the gross pension figure, remembering that payments are made in arrears.
If you think your P60 is wrong
There are three different problems, and they go to different places.
- Wrong tax or tax code. NHSBSA says it is unable to change the tax code unless HMRC tells it to, so any query about your tax code or tax liability goes to HMRC, quoting your National Insurance number. If you think you have paid too much or too little tax, the 2026 newsletter says you are responsible for reporting it to HMRC. Our guide to being taxed wrongly on NHS pension payments sets out the steps.
- Wrong pension or tax amounts. NHSBSA's FAQ says to write to NHS Pensions explaining why you believe there is an error, and that if there has been a genuine error it will send revised information to HMRC. You can also query it with HMRC.
- A big arrears payment that should have been spread over earlier years. NHSBSA says payments are taxed in the year they are paid, not the year they are due. It can, on request, give you a breakdown of what you should have received in earlier tax years, which you can send to HMRC.
NHS Pensioner Net Income Calculator
Check the tax on your NHS pension and State Pension against what your P60 shows.
NHS Pension Tax Calculator
The tax you should pay on your NHS pension and other income.
Change Your Address or Bank Details
Keep your record right so your P60 and payments reach you.
What to use your P60 for
NHSBSA suggests keeping your P60 in a safe place. It says the P60 proves the amount of tax you have paid and is a handy way of proving your income for loan or mortgage applications. Typical uses are:
- Proof of income for a mortgage, loan, rental or credit application.
- Checking that the tax deducted matches what you expect, using the NHS pension tax calculator.
- Supporting a tax refund query with HMRC, along with the PAYE reference printed on it.
- Filling in a Self Assessment tax return, if you send one. gov.uk says you must include income from your State Pension and private pensions.
- Dealing with the estate of someone who has died. NHSBSA says it can provide pension payment and tax deduction details to help administer the estate: see what to do when an NHS pensioner dies.
Taxed Wrongly on Your First NHS Pension Payments
Emergency codes and how to get a refund.
NHS Pension Plus State Pension: What You Pay Tax On
Why your code changes when the State Pension starts.
How to Contact NHS Pensions
Phone, email and post for pensioners.
My NHS Pension Portal Guide
Sign in, passwords and what the portal shows.
NHS Pension Payment Dates 2026/27
When each payment reaches your account.
Change Your Address or Bank Details with NHS Pensions
Keep your record up to date.
Sources and how we checked
- ✓ NHSBSA, When will I receive a P60?: timing, separate P60s, copies, different tax year
- ✓ NHSBSA, Useful information for pensioners and the NHS Pensions Pensioner newsletter 2026: what a P60 shows, why totals differ, the 1 June date
- ✓ NHSBSA Pensions Increase and P60 FAQ: tax code on the P60, errors, arrears
- ✓ NHSBSA, What can I do on My NHS Pension?
- ✓ Contact details are those on our contact page, checked against NHSBSA's contact page and 2026 newsletter
- ✓ Independent guidance, not affiliated with NHS Pensions or HMRC
Frequently asked questions
Do I have to ask NHS Pensions for my P60? +
When does my NHS pension P60 arrive? +
Can I get my NHS pension P60 online? +
How do I get a copy of a P60 I have lost? +
Why does my P60 total not match my yearly pension? +
I have lived abroad. Is the P60 for a different tax year? +
Will I get more than one P60 from NHS Pensions? +
Who do I contact if I think my P60 shows the wrong tax code or tax? +
Budget day, 28 October: what it means for your NHS Pension
We'll email you on the day with what was announced and what it means for NHS Pension members. You also get the free PDF now.
Free. Independent, not affiliated with the NHS. Every email has an unsubscribe link. See our privacy policy.