NHS Pension

How to Get Your NHS Pension P60 (and a Copy)

FP FrontlinePay Editorial
Updated 19 October 2026

Independent guidance — not affiliated with NHS England or DHSC

This guide is for people who draw an NHS pension and need their P60: for a mortgage or loan, a tax query, a benefit claim, or simply because the one that should have arrived has not. You rarely have to ask. NHS Pensions sends it automatically. Here is when, what is on it, and exactly what to do if it is missing.

Short answer

You do not need to request your NHS pension P60. NHS Pensions posts one every year, normally by the end of May, covering the tax year that ended on 5 April, with your Advice of Payment and the pensioner newsletter. If you are no longer paying into the scheme you can also view it on My NHS Pension. If it has not arrived by 1 June, or you need a copy, contact the NHS Pensions helpdesk. A P60 is only issued for the UK tax year. For a different period you can ask for a letter confirming your earnings and tax paid.

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Sent

By end of May

Every year, for the tax year to 5 April

Contact if missing

1 June

NHSBSA's 2026 guidance: only chase if it has not arrived by then

Online

My NHS Pension

View P60s and payslips if you no longer pay into the scheme

When your NHS pension P60 arrives

NHSBSA's knowledge base says that once you are receiving your NHS Pension Scheme benefits it sends you a P60 every year, normally by the end of May. The 2026 pensioner newsletter explains how that worked this year: the P60 was sent in batches with the newsletter, shows your total pay, pension and tax paid in the previous tax year up to 5 April 2026, and if you did not receive yours with the newsletter, NHSBSA would send it before the end of May.

The same package normally includes an Advice of Payment, the pensioner newsletter and an NHS Retirement Fellowship leaflet. The Advice of Payment is the page that gives your yearly rate and what the April increase added, and it is a good document to keep next to your P60.

  • ✓ Tax year: 6 April one year to 5 April the next. The P60 you get in May 2026 covers 2025/26. The one for the current year, 2026/27, is due by the end of May 2027
  • ✓ One P60 per payment type: a separate P60 if you receive scheme pays compensation, injury benefits, a dependent pension or Pension Credit
  • ✓ If you also have a job: your employer issues its own P60 for your wages. The NHS pension P60 covers the pension only
  • ✓ If you live abroad: a P60 only exists for the UK tax year. For another period, ask for a letter of earnings and tax paid

If it has not arrived, or you need a copy

Follow these steps in order, and stop when you have what you need.

1

Check it is not already there

Look through any envelope that came with the pensioner newsletter. NHSBSA sends the P60 with it, with the Advice of Payment and a leaflet.

2

View it on My NHS Pension

If you are no longer paying into the scheme, NHSBSA says you can view your P60 on My NHS Pension. Its 2026 newsletter says the portal shows your P60s and payslips. Our My NHS Pension guide covers the sign-in. If you have not registered, NHSBSA's newsletter gives an email address for registration details, and says to include your membership number and postcode.

3

Wait until June, then contact NHS Pensions

NHSBSA says to contact its helpdesk if you have not received your latest P60 by June, or if you need a copy. Our how to contact NHS Pensions page has the pensioner line (0345 121 2522, Monday to Friday, 8am to 6pm), the email address (nhsbsa.pensionsmember@nhsbsa.nhs.uk) and the postal address (NHS Pensions, PO Box 683, Unit 5, Newcastle Upon Tyne, NE5 9EE).

4

Have your details ready

NHSBSA asks for your membership number, the eight digit number at the top of its letters, or your full name, date of birth and a daytime telephone number. Your National Insurance number helps too.

5

For a different period, ask in writing

NHSBSA says that for a country with a different tax year you can request a letter confirming your statement of earnings and tax paid for the period you need, by email or post.

ℹDo not use social media for this

NHS Pensions says its social media is for general help only. Do not post your National Insurance number, membership number or date of birth there. Use the phone, email, post or My NHS Pension.

What is on your NHS pension P60

NHSBSA's 2026 newsletter describes the P60 as showing your total pay, pension and tax paid in the previous tax year. In its glossary, it explains each heading:

  • NHS pension: the gross amount of NHS pension payments you received in the tax year and the tax deducted from all taxable payments.
  • In previous employment: pay and tax from earlier employment in the same tax year, which HMRC tells NHS Pensions about.
  • Final tax code: the code used for your final NHS pension payment in the tax year. NHS Pensions may have used other codes earlier in the year.
  • PAYE reference: your "pay as you earn" reference, which HMRC asks for when you contact it.

NHSBSA also says the tax code on your P60 is the code applied to your last pension payment of the year. If HMRC changes your code during the year, the code on your P60 can differ from the one on your tax coding notice at the start. That is normal, not an error.

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Why the figures do not match your yearly rate

NHSBSA's 2026 newsletter explains that the gross pay on your P60 is usually different from the annual rate you were paid for most of the year, and that the total will not match the amount shown on your Advice of Payment. It lists the reasons:

  • ✓ The first NHS pension payment you received in that tax year covered a period running across two tax years
  • ✓ Your pension started part-way through the tax year
  • ✓ The last NHS pension payment you received in that tax year covered a period running across two tax years
  • ✓ Your yearly rate changed during the year, for example with the April increase, which is applied only from the first Monday after 5 April

The first three are NHSBSA's own; the fourth follows from how the increase is applied, as set out in our payment dates guide. If you want to check your P60 total by hand, add up your payments in the tax year from your bank statements or payslips and compare them with the gross pension figure, remembering that payments are made in arrears.

If you think your P60 is wrong

There are three different problems, and they go to different places.

  • Wrong tax or tax code. NHSBSA says it is unable to change the tax code unless HMRC tells it to, so any query about your tax code or tax liability goes to HMRC, quoting your National Insurance number. If you think you have paid too much or too little tax, the 2026 newsletter says you are responsible for reporting it to HMRC. Our guide to being taxed wrongly on NHS pension payments sets out the steps.
  • Wrong pension or tax amounts. NHSBSA's FAQ says to write to NHS Pensions explaining why you believe there is an error, and that if there has been a genuine error it will send revised information to HMRC. You can also query it with HMRC.
  • A big arrears payment that should have been spread over earlier years. NHSBSA says payments are taxed in the year they are paid, not the year they are due. It can, on request, give you a breakdown of what you should have received in earlier tax years, which you can send to HMRC.

What to use your P60 for

NHSBSA suggests keeping your P60 in a safe place. It says the P60 proves the amount of tax you have paid and is a handy way of proving your income for loan or mortgage applications. Typical uses are:

  • Proof of income for a mortgage, loan, rental or credit application.
  • Checking that the tax deducted matches what you expect, using the NHS pension tax calculator.
  • Supporting a tax refund query with HMRC, along with the PAYE reference printed on it.
  • Filling in a Self Assessment tax return, if you send one. gov.uk says you must include income from your State Pension and private pensions.
  • Dealing with the estate of someone who has died. NHSBSA says it can provide pension payment and tax deduction details to help administer the estate: see what to do when an NHS pensioner dies.

Sources and how we checked

Frequently asked questions

Do I have to ask NHS Pensions for my P60? +
No. NHSBSA says that once you receive your NHS Pension Scheme benefits it sends you a P60 every year, normally by the end of May. You only need to get in touch if it has not arrived. NHSBSA's 2026 pensioner newsletter said to contact it if you had not received your pack by 1 June 2026.
When does my NHS pension P60 arrive? +
Normally by the end of May after the tax year ends on 5 April. The 2026 P60, covering 2025/26, came with the pensioner newsletter in batches, and NHSBSA said it would send it before the end of May if it had not arrived with the newsletter. The P60 for the current tax year, 2026/27, is due by the end of May 2027.
Can I get my NHS pension P60 online? +
If you are no longer paying into the scheme, yes. NHSBSA says you can view your P60 on My NHS Pension, and its 2026 newsletter lists P60s and payslips among the things the portal shows. If you have re-joined the scheme and still contribute, NHSBSA says you cannot do the actions a pensioner member can, so ask NHS Pensions for a copy instead.
How do I get a copy of a P60 I have lost? +
Contact NHS Pensions. NHSBSA says that if you have not received your latest P60 by June or need a copy, you contact its helpdesk. The pensioner line, email address and postal address are on our contact page. Have your National Insurance number and NHS Pensions membership number ready.
Why does my P60 total not match my yearly pension? +
NHSBSA gives three reasons: your first payment in that tax year covered a period running across two tax years, your pension started part-way through the tax year, or your last payment in the year covered a period running across two tax years. A pensions increase part-way through the year, or a change in your yearly rate, also changes the total. The gross figure on your P60 is usually different from the yearly rate you were paid for most of the year.
I have lived abroad. Is the P60 for a different tax year? +
A P60 is only issued for the UK tax year, 6 April to 5 April. NHSBSA says that if you live in a country with a different tax year you can ask for a letter confirming your statement of earnings and tax paid for a different period. You request it by email or post, using the details on our contact page.
Will I get more than one P60 from NHS Pensions? +
You may. NHSBSA says you get a separate P60 if you receive scheme pays compensation, injury benefits, a dependent pension or Pension Credit, as well as for your retirement pension. Each is a separate record of what was paid and the tax taken.
Who do I contact if I think my P60 shows the wrong tax code or tax? +
For the tax code or how much tax you owe, HMRC, because NHS Pensions cannot change your tax code unless HMRC tells it to. If you think the pension or tax figures on the P60 are wrong, NHSBSA's FAQ says to write to NHS Pensions explaining why, and that if there is a genuine error it sends revised information to HMRC.

Budget day, 28 October: what it means for your NHS Pension

We'll email you on the day with what was announced and what it means for NHS Pension members. You also get the free PDF now.

Free. Independent, not affiliated with the NHS. Every email has an unsubscribe link. See our privacy policy.